Unauthorised graffiti

Report graffiti

To report unauthorised graffiti on public property call 13 22 81 or fill out the Fix My Street form.

The ACT Government is not responsible for the removal of graffiti from private property. This includes fences and graffiti facing public land. It is the responsibility of the private asset owner to remove the graffiti.

To report graffiti on non-ACT Government assets please contact:

• Graffiti on electricity poles/boxes: Evo Energy or Actew AGL
• Graffiti on NCA land: National Capital Authority
• Graffiti on Australia Post assets: Australia Post
• Graffiti on telephone boxes: Telstra
• Graffiti on ICON water assets: Email talktous@iconwater.com.au or call 02 6248 3111
• Graffiti on shops/businesses: contact the shop owner

To seek police assistance (where there is no immediate danger), please call ACT Police on 13 14 44.

To anonymously provide information about a crime, please call Crime Stoppers on 1800 333 000.

Removing graffiti

Although the ACT Government removes graffiti from public places, residents are responsible for removing graffiti from their own property, even if it faces public land.

To report graffiti on public property call Access Canberra on 13 22 81 or fill out the Fix My Street form.

How to remove graffiti from colourbond, brick or wooden fences

Colourbond fence, painted brick or painted wooden fence

Paint over
or

• Apply a small amount of graffiti remover
• Rub with a soft bristled brush
• Wash off immediately
• Once dry, repeat until removed

Unpainted wooden fence

Apply graffiti remover
or

• Rub with a soft bristled brush
• Wash off
• Once dry, repeat until removed

Unpainted brick fence

Apply graffiti remover
or

• Rub with a soft bristled brush
• Wash off
• Once dry, repeat until removed

Tips to consider

• When using removal products always follow the manufacturer’s instructions
• Wear safety glasses, gloves and use in a well-ventilated area
• Test a small area first to ensure the product is appropriate
• Prepare the surface first by removing dust, grime and flaking paint
• An undercoat may be required to stop the graffiti showing through
• Paint out in full sections instead of just painting over the tag or letters
• Apply to a dry surface only
• Record the paint colour so a match is possible in the future
• Do not allow paint or chemical runoff to enter the waterway