Annual renewal

Domestic Animal Services sends you a notification 14 days prior to your pet’s registration renewal date. The notification asks you to renew your pet’s registration details free of charge. For instance, if your pet was registered on 1 September 2020, then your renewal date will be 1 September each year.

Notifications are sent via email, text message or letter depending on the contact details recorded with the pet’s registration. If required, a second reminder is sent 7 days prior to the due date.

If you no longer have your pet because it has passed away or ownership has been transferred, or you no longer live in the ACT, you can cancel your pet’s registration by selecting ‘cancel’ on the pet registration form. You can also contact 13 22 81 if you’d prefer to speak to someone.

You can only renew your pet’s registration details online once you have received your annual renewal notice from Domestic Animal Services. However, if you haven’t received a notification but want to update your details now, select 'update' on the pet registration form or contact 13 22 81.

You can update/confirm your:

• address (residential and postal)
• email address
• contact phone numbers
• pet’s name
• pet’s desexed status
• pet’s microchip number.

You will also be able to notify Domestic Animal Services if you no longer live in the ACT, if your pet has passed away or if you no longer own the pet.

Confirm details

If your details are up to date, you still need to renew your registration every 12 months by completing the pet registration form. You can also contact Access Canberra if you’d prefer to speak to someone.

Register multiple pets at once

You can update the details of your cats or dogs at any time by selecting 'update' on the pet registration form or contacting 13 22 81 if you’d prefer to speak to someone. Please note you will still receive an annual pet registration renewal notice and you will need to renew your pet’s registration details at that time.

You need a licence to keep 4 or more cats or 4 or more dogs on a residential property. Fees apply.

For more information refer to the Domestic Animals Act 2000.

Transfer ownership

Under the Domestic Animals Act 2000 you must notify Domestic Animal Services if you are no longer the keeper/carer of a cat or dog.

Once you have notified Domestic Animal Services you are no longer the keeper/carer, the pet’s registration under your details will then be cancelled.

You can cancel your pet’s registration by selecting 'cancel' on the pet registration form. You can contact 13 22 81 if you have difficulty using the form.

About the Pet Registration Portal

Pet registration services have been integrated with the ACT Digital Account, granting you access to the new Pet Registration Portal. Within the Pet Registration Portal, you can view or update your pet's registration details, easily register a new pet, renew your pet's registration annually for free, or cancel their registration if a pet is no longer with you. You can also update your personal details from the Pet Registration Portal.

The ACT Digital Account offers easy navigation and convenient access to other ACT Government services. If you don't already have an ACT Digital Account, you can create one as part of this process. You will need your email address, first name, last name, and will be asked to provide consent to share your information with the ACT Government.

If you already have an ACT Digital Account, you can do this by updating or renewing your details using the Renewal/Update Form.